Here at Grand Sports Singapore  (GSS) we are committed to protecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by GrandSportSingapore. We want you to be fully clued up on everything you need to know when it comes to your personal information.  It applies to data collected when you use our websites, iOS and Android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events.

It covers:

How we collect your personal data, how we use this data, marketing, and advertising, third parties, and cookies, links to other websites, how we share your data and your rights.

Our commitment to you

We take the protection of your personal data seriously and will not subject your data to abuse. We will only keep hold of your data for longer than necessary.

How we collect your data

Most of the information you, the customer, provide us with happens when you’re engaging with us. This could be from anything from browsing the site, entering a competition, contacting us to purchasing and registering for an account.

The groups of data we collect are; Identity Data, Contact Data, Profile Data, Technical Data, Financial Data, Transaction Data, Usage Data and Marketing and Communications Data.

How we use your data

We will only use your personal data where we have a legal basis to do so.

We will only collect personal data from you when:

We have your consent to do so, or the processing is in our legitimate interests and not overridden by your rights, or we have a legal obligation to collect or disclose personal data from you.

Marketing and advertising

We are big on expanding our brand globally. We do this through advertising. With this, we look to target you, the customer, with our banners and adverts. We use online advertising to keep you aware of what we’re up to and to help you find our products. To deliver this content, we use a number of digital marketing networks, as well as several advertising technologies including pixels, ad tags, cookies, device identifiers, and web beacons. The adverts you see from us will use some of the information we’re currently holding about you, or previous information from your use of our services.


Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website.  

When visiting our websites or using our services we use cookies. There are four key cookie groups.

Functionality Cookies – The cookies required for users to navigate the website and use features such as add to bag and log in.

Preference Cookies – The cookies used to store your preferences. This includes things like language and country so we can make your experience way more personal – it’s all about you!

Analytics Cookies – The cookies that allow us to analyze how customers use the website and allow us to action this information to improve our experience and offering.

Targeting and Advertising Cookies – The cookies used to deliver adverts that are relevant to you. They’re also used to track ‘click-through’ and engagement of our adverts to help us measure our marketing campaigns.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. By using our website or services you agree to us placing cookies on your device and accessing the information stored within these cookies when you visit or use our services in the future.

We also use a range of analytics and targeted advertising tools to display relevant website content on our website and online advertisements on other websites to you, deliver relevant content to you in marketing communications (where applicable), and to measure the effectiveness of the advertising provided. We may also use tools provided by other third parties to perform similar tasks, using your Contact, Technical, Usage and Profile Data.

Links to other websites

Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites.

Sharing data

We take the protection of our customer’s data very seriously, so you can trust we would not, and do not, sell or distribute any of your personal data to untrusted third parties. We may share your data to protect our customers and website from fraud and theft. We may share relevant parts of your data with select third parties if they are processing data on our behalf. These are closely selected, monitored and audited companies who assist us in providing our services to you the customer. We may further share personal data that is required to make identity checks and personal data that we obtain from making identity checks. We may also share your data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

Your rights

You have several rights under the data privacy legislation. This includes, under certain circumstances, the right to:

request access to your personal data

request correction of your personal data

request erasure of your personal data

request restriction of processing of your personal data

request the transfer of your personal data

object to processing of your personal data

If you wish to exercise any of these rights above, please email our customer service team.

Right to lodge a complaint

If you have any concerns or complaints regarding the way in which we process your data, please email us directly.

This privacy notice was last updated on 1st August 2019